Shipping policy

Shipping Policy

Thank you for choosing Art Dose at Nicoco Design! We are committed to providing you with high-quality products and excellent customer service. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Delivery Time:

  • Our standard delivery time is between 7 to 14 business days from the date of purchase.
  • Please note that delivery times may vary depending on factors such as product availability, shipping destination, and peak seasons. We strive to deliver your order as promptly as possible and appreciate your patience.

Shipping Methods:

  • We utilize reliable shipping carriers to ensure safe and timely delivery of your purchases.
  • Orders are processed and shipped Monday through Friday, excluding holidays.
  • You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the shipping destination.
  • We offer competitive shipping rates to provide you with the best value for your money.

Order Tracking:

  • You can track the status of your order by visiting the "Order Tracking" section on our website.
  • If you have any questions or concerns regarding your order status, feel free to reach out to our customer support team for assistance.

Damaged or Lost Shipments:

  • In the rare event that your order is damaged during transit or lost in transit, please contact us immediately.
  • We will work diligently to resolve the issue and ensure that you receive a satisfactory resolution, whether through replacement or refund.

Address Accuracy:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for orders shipped to incorrect addresses due to customer error. Additional shipping charges may apply for reshipment of orders returned due to incorrect address information.

Contact Us:

  • If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact us.
  • Our customer support team is available to assist you and ensure that your shopping experience with Art Dose at Nicoco Design is enjoyable and hassle-free.